The system
From the moment someone gets in touch to the review they leave, and the dashboard that shows what it won you.
How it works
Every enquiry answered and chased. Every won job turned into a review. Every review helping you up Google, where the next enquiry finds you. Then it goes round again.
Wherever enquiries come from
Your part
Lumn’s part: everything else
Your dashboard
It fills itself in as enquiries arrive. Most days you’ll open it once, to see who to ring back.
Your morning list: everyone who’s replied and is waiting to hear from you, each with a button to ring them.
Nothing to type in
Enquiries, replies and follow-ups fill in by themselves. You just tap Won when a job’s booked.
No app to download
It opens in your phone’s browser, and you can add it to your home screen.
Fine to ignore
Each enquiry is emailed to you too, with links to mark it replied or booked.
It’s also how the guarantee is counted: any job you mark won in your first 60 days, from someone who only replied after a follow-up.
Open the demo dashboardTap around a working one, on example data.
Why Lumn
None of these are bad. They just leave the same gap: the hours you’re on a job, when the enquiry comes in.
What people try
By then they’ve usually asked two others, and one of them has already answered.
What people try
Generic, not in your name, and nothing follows up when the customer goes quiet.
What people try
Another thing to learn and keep up with, and it still doesn’t reply for you.
What people try
Costs more, works set hours, and stops when they’re busy too.
What Lumn does instead
Get set up
What you do and how enquiries reach you now. I’ll get back to you, usually the same day, with how it would work for you and what it would cost.
